Shipping policy

SHOP SAGUARO — SHIPPING POLICY

Thank you for shopping with Shop Saguaro! 🤎

We are committed to providing a smooth and enjoyable shopping experience. Please review our shipping policy before placing your order.

1. Order Processing

All orders are typically processed within 1–3 business days, excluding weekends and holidays.

During holidays, sales, or periods of high order volume, processing times may be longer.

2. Shipping & Delivery

We currently offer shipping within the United States.

Estimated standard shipping time is 3–7 business days after your order has been processed and shipped.

Delivery times are estimates and may vary depending on your location, shipping carrier, and unforeseen circumstances.

3. Shipping Costs

Shipping costs are calculated and displayed at checkout before your purchase is completed.

4. Order Tracking

Once your order has shipped, you will receive a shipping confirmation email with tracking information, when available.

5. Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

If you notice an error in your shipping address, please contact us as soon as possible.

We cannot guarantee that address changes can be made once an order has been processed or shipped.

6. Lost, Delayed, or Damaged Packages

If your package is lost, delayed, or arrives damaged, please contact us at saguaroboutiqueusa@gmail.com.

We will work with you to investigate and resolve the issue in accordance with applicable consumer protection laws.

7. Returns & Store Credit

Shop Saguaro accepts eligible return requests within 14 days of delivery.

All returned items must be unworn, unwashed, in their original condition, and have all original tags attached.

Approved standard returns will be issued as STORE CREDIT ONLY.

We do not offer refunds to the original payment method for change-of-mind returns.

Store credit does not expire.

Refunds or other remedies will be provided when required by applicable law.

8. Return Shipping Costs

Customers are responsible for purchasing and paying for their own return shipping label for all standard returns.

Shop Saguaro does not provide free return shipping labels for change-of-mind returns.

Original shipping charges are non-refundable unless otherwise required by law.

If you receive a damaged, defective, or incorrect item, please contact us before returning it. Shop Saguaro will cover return shipping costs when required by applicable law.

9. How to Request a Return

To request a return, please email us within 14 days of delivery with your order number and reason for the return.

Please wait for return instructions before shipping your items back.

10. Contact Us

For any shipping questions or assistance with your order, please contact:

Shop Saguaro

Email: saguaroboutiqueusa@gmail.com

Website: https://shopsaguaro.com

Thank you for supporting Shop Saguaro! 🤎