Refund policy

SHOP SAGUARO — RETURN & REFUND POLICY

Thank you for shopping with Shop Saguaro! We appreciate your support and want you to have a wonderful shopping experience.

14-Day Return Policy

We accept eligible returns within 14 days of the delivery date.

To be eligible for a return, items must be unworn, unwashed, in their original condition, and have all original tags attached.

Items showing signs of wear, stains, makeup, perfume, or damage caused after delivery will not be accepted for standard returns.

Store Credit Only — No Refunds

Shop Saguaro offers STORE CREDIT ONLY for approved standard returns.

We do not issue refunds to the original payment method for change-of-mind returns.

Store credit does not expire and may be used toward future purchases at Shop Saguaro.

Final Sale Items

Jewelry, earrings, gift cards, and items clearly marked “Final Sale” are not eligible for change-of-mind returns or exchanges.

Damaged, Defective, or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us as soon as possible.

We will work with you to resolve the issue and provide any refund, replacement, or other remedy required by applicable law.

Return Shipping

Customers are responsible for return shipping costs for standard returns. Original shipping fees are non-refundable unless otherwise required by law.

How to Request a Return

To request a return, please contact us within 14 days of delivery at:

saguaroboutiqueusa@gmail.com

Include your order number and the reason for your return.

Please wait for return instructions before shipping any items back.

Important Information

Shop Saguaro reserves the right to decline standard returns that do not meet the conditions stated above.

Nothing in this policy limits any rights or remedies provided under applicable consumer protection laws.

Thank you for shopping with Shop Saguaro! 🤎